Why does my water taste/smell like chlorine?
The Department of Natural Resources requires that we disinfect the water at each water pumping station. The stations are scattered throughout the City. Your home maybe located in close proximity to one of these sites. There is also a possibility that your home is some distance away. In this case, there is a phenomenon knows as "break point" being reached. This actually is a reduction in chlorine levels, but the odor actually becomes more noticeable. Try filling a pitcher of water and chill in the refrigerator. The chlorine will dissipate over time.

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1. When do water/sewer bills get mailed?
2. Why am I getting a water/sewer bill when I no longer live in Pewaukee?
3. I just purchased a softener, how hard is my water?
4. Why does my water meter need to be changed?
5. Where does my water come from?
6. Why does my water taste/smell like chlorine?
7. There is a metal disk/pipe in my yard about 3" round. What is this?
8. Do you add fluoride to the water?
9. When will you bring municipal water to my neighborhood?
10. I think the hydrant in my yard is UGLY. Can I hide/screen it?
11. Why are there flags in my yard?
12. What if I pay my Water Bill Late?
13. My meter change letter says that I must work the valves near my meter. Why should I have to do that?
14. Why are there guys in big trucks opening manhole covers?
15. My basement smells like sewage, but there is no back up.
16. There is sewage backed up in my basement.
17. There is a metal cover in the street/yard about 6" round. What is this?
18. What happens if I overpay my Water Bill?